Privacy Policy
Your privacy matters deeply to us. We believe transparency builds trust, and that starts with being clear about how we handle your personal information.
Who We Are & What This Covers
Dhexon Porvax operates from Nangor Road, Bawnoges, Clondalkin, Co. Dublin, D22 V2Y8, Ireland. We're passionate about investment education and helping people understand financial fundamentals without the jargon.
This privacy policy explains how we collect, use, and protect your personal data when you visit dhexonporvax.com, sign up for our educational programs, or get in touch with us. It applies to all our services and interactions.
We operate under Irish and European Union data protection laws, including the General Data Protection Regulation (GDPR). This gives you strong rights over your personal information, which we'll explain throughout this policy.
Information We Collect
Information You Give Us Directly
When you interact with us, you might share:
- Your name and email address when subscribing to our newsletter
- Contact details when you reach out with questions
- Educational background and investment experience for course recommendations
- Feedback about our content and programs
- Payment information when enrolling in paid courses (processed securely by our payment provider)
Information We Collect Automatically
Like most websites, we gather some technical information automatically:
- Your IP address and general location (country/region level)
- Browser type and device information
- Pages you visit and how long you spend on our site
- How you found us (search engines, social media, direct visits)
- Time and date of your visits
How We Use Your Information
You share info with us
We use it responsibly
Keep it secure
We use your personal information for these specific purposes:
- Providing the educational content and services you've requested
- Sending you relevant course updates and investment education materials
- Responding to your questions and providing support
- Improving our website and educational programs based on usage patterns
- Meeting legal obligations, like maintaining records for financial education compliance
- Processing payments securely through trusted third-party providers
Our Legal Basis
Under GDPR, we need a legal reason to process your data. We typically rely on your consent (like when you sign up for our newsletter), our legitimate interest in providing education, or contractual necessity when you enroll in courses.
Data Sharing & Third Parties
We don't sell your personal information. Ever. Here's who we might share it with and why:
Essential Service Providers
- Payment processors: To handle course enrollment payments securely
- Email service providers: To send educational content and course updates
- Web hosting services: To keep our website running smoothly
- Analytics providers: To understand how our content helps students learn
All these providers are carefully chosen and contractually bound to protect your data. They can only use it for the specific services they provide to us.
Legal Requirements
We might need to share information if required by Irish or EU law, court orders, or to protect someone's safety. We'll always try to notify you unless legally prohibited.
Your Rights & How to Exercise Them
Under Irish and EU law, you have several important rights regarding your personal data:
Right to Access
Request a copy of the personal information we hold about you, including how we use it and who we share it with.
Right to Rectification
Ask us to correct inaccurate information or complete incomplete records about you.
Right to Erasure
Request deletion of your personal data when it's no longer needed or you withdraw consent.
Right to Restrict Processing
Ask us to limit how we use your data while we resolve any disputes or concerns.
Right to Data Portability
Get your data in a portable format to transfer to another service provider.
How to Contact Us
To exercise any of these rights, simply email us at [email protected] with your request. We'll respond within one month and won't charge you unless your request is excessive or repetitive.
Data Security & Retention
How We Protect Your Information
Security isn't just a checkbox for us—it's built into everything we do. We use industry-standard encryption to protect data in transit and at rest. Our systems are regularly updated and monitored for security issues.
- SSL/TLS encryption for all data transmission
- Secure, encrypted databases with access controls
- Regular security audits and updates
- Staff training on data protection best practices
- Backup systems to prevent data loss
How Long We Keep Your Data
We don't keep your information longer than necessary. Here's our approach:
- Course enrollment data: Kept for 7 years to meet educational record requirements
- Newsletter subscriptions: Until you unsubscribe or we haven't heard from you in 3 years
- Website analytics: Aggregated and anonymized after 26 months
- Support communications: Deleted after 2 years unless ongoing issues require longer retention
International Transfers & Safeguards
While we're based in Ireland, some of our service providers might process data outside the European Economic Area (EEA). When this happens, we ensure your data receives the same level of protection through:
- Adequacy decisions by the European Commission
- Standard contractual clauses approved by the EU
- Certification schemes that meet European standards
We regularly review these arrangements to ensure they remain robust and compliant with evolving regulations.
Children's Privacy
Our investment education content is designed for adults. We don't knowingly collect personal information from anyone under 18. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can delete it.
If someone under 18 wants to learn about investing, we encourage them to explore our content with a parent or guardian's supervision.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
We encourage you to review this policy periodically, especially before sharing new information with us. The "Last Updated" date at the top shows when we made the most recent changes.
Questions or Concerns?
We believe privacy shouldn't be complicated. If you have questions about this policy or how we handle your data, we're here to help.
Nangor Road, Bawnoges
Clondalkin, Co. Dublin
D22 V2Y8, Ireland
If you're not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission at dataprotection.ie.